The Flower Box, Attleborough is committed to protecting your privacy, be it online, over the phone or within our shop. We will only use the information that we collect about you in a lawful way within the Data Protection Act 1998 & subsequent revisions thereof. We collect information about you purely for the reason of processing your order with us.

When placing an order, information you provide will NOT be shared with any other company apart from our banking services and interflora (if using this service) to ensure your order can be processed and delivered successfully. We will only share relevant information with these parties and all such providers are under obligation to ensure your information is also kept private.

The type of information we will collect about you includes:

• Name
• Address & Postcode
• Telephone Number
• email address
• Credit / Debit card details

We will never collect sensitive information about you without your explicit consent.

No information is kept longer than 60 days from the delivery of your processed order and all information held will be destroyed securely. However, when ordering online, we will (unless you advise us otherwise) maintain your details on our secure database to inform you of future special events that may be beneficial to you.

Every time you connect to our website we store a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you looked at; whether the page request was successful or not and which browser you use to view the pages. The use of this data is strictly for analytical purposes only. This helps us to understand which areas of the site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the website in total.

If you do have any queries about our Privacy Policy, please don't hesitate to contact us.